Our wheelchair-accessible rooms are thoughtfully designed to ensure comfort and convenience for guests with physical challenges. Each space meets full ADA standards, providing ease of access without compromising on style or relaxation.

Claremont Club & Spa offers ten fully accessible rooms thoughtfully designed to ensure comfort and convenience for guests with mobility needs.

• Public entrance
• Route from accessible public entrance to registration area, accessible guest rooms, restaurants, meeting room/ballroom area, Fitness Center, swimming pool, Business Center and spa services.
• Concierge desk
• Public restrooms
• Accessible parking spaces for cars and vans in self-parking facility
• Restaurants
• Fitness Center
• Swimming pool
• Business Center

• Accessible guest rooms and suites with mobility features have doorways that provide 32” of clear width
• TTY (teletypewriter) for guest use
• Assistive listening devices for meetings upon request
• Televisions have closed captioning or closed captioning decoders provided
• Signage is provided for permanent rooms and spaces have Braille and tactile characters
• Service animals are welcome
• For guests who are blind or have low vision, resort employees will read printed/visual information and provide verbal directions to areas of the resort.

We know pets are part of the family, and we’re delighted to make them feel at home during your stay at the Claremont Club & Spa. To ensure the comfort of all our guests, we kindly ask pet parents to review and sign our Pet Policy Disclaimer upon arrival.

Service Animals

• ADA-trained service dogs are always welcome at no additional cost.

• California ADA permits trained service dogs and trained psychiatric service dogs in all public spaces, but not emotional support animals.

• Please notify us in advance if you are traveling with a service animal.

Pet Policy

• Non-refundable pet fee: $49 per day (maximum of two pets, covers deep cleaning services).

• Pets are not permitted in the Presidential Suite.

• Due to health regulations, pets (excluding ADA service dogs) are not allowed in hotel restaurants, The Club, pools, or spa.

• Local regulations require dogs to remain on a leash at all times while on property.

• Guests are responsible for any damages or repairs caused by their pet.

Housekeeping Guidelines

• If leaving your pet unattended, please place the “Dog in Room” sign (provided in your welcome package) on the door.

• Call us at dial 0 when you would like housekeeping service.

Our Bell and Door Staff are available 24 hours a day to assist with porterage and luggage storage, ensuring your stay is as seamless as possible.

Same-day laundry and dry-cleaning service is available Monday through Saturday. Simply leave items at the Bell Desk by 9:00am or request pickup by calling extension 133. Freshly cleaned items will be delivered to your room by 7:00pm the same evening. Laundry bags and slips are provided in your guest room closet for convenience.